The questions we hear most often. Did not find an answer? Email post@bara.com and we reply within 24 hours.
Within Europe and North America: 3–7 working days with DHL or UPS Express. Africa, Middle East and Asia: 5–10 working days. Custom orders ship after the made-to-measure timeline (3–6 weeks).
Yes — returns are accepted within 14 days of delivery for unworn pieces with original tags. Custom-made and altered pieces are final sale. See Shipping & Returns for full details.
Yes. Submit a request through our Custom Orders form with your measurements and inspiration images. We come back within 3 working days with a price estimate, fabric options, and timeline.
Across Africa — Senegal, Ghana, South Africa, Morocco, Nigeria. Each product page lists the creator and their atelier location.
You can request a creator by name when submitting a custom order. We coordinate the conversation; payments and contracts run through Bara to protect both sides.
Digital gift cards from $50 to $5,000 are available. They never expire and can be used on ready-to-wear or applied to a custom order.
Each garment ships with a care card from its creator. As a default: dry-clean only for tailored pieces, hand-wash cold for cotton, never tumble-dry hand-dyed fabrics.
Yes — you receive a tracking link by email once the courier collects your parcel. Logged-in customers can also view all orders under My Account → Orders.
